Difference between revisions of "Supported:Documentation"
From Freeside
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| − | = | + | = Support = |
| − | + | == Normal / non-emergency support == | |
| + | === All support contracts === | ||
| − | + | * Email [mailto:support@sisd.com support@sisd.com] | |
| − | + | === Silver and above support contracts === | |
| + | * Phone and IM support available Mon-Fri: | ||
| + | ** 9am - 8pm Eastern | ||
| + | ** 6am - 5pm Pacific | ||
| + | * Phone +1 415 462 1624 ext 2 | ||
| + | * IM | ||
| + | ** AIM | ||
| + | ** Yahoo | ||
| + | ** MSN | ||
| − | = | + | == Emergency support == |
| − | * | + | * Call +1 415 462 1624 ext 5 and leave a message. Please make sure to include: |
| + | ** Your name and direct contact phone number where you can be reached immediately to obtain any necessary information about the problem. | ||
| + | ** Your company name (or if you are a subcontractor, the company name which has an active support contract with us). | ||
| + | ** Detailed information about the problem and/or a ticket number with further information. | ||
| − | |||
| − | + | = User's Guide = | |
| − | |||
| + | *[[Freeside:1.7:Documentation:User|User's Guide]] | ||
| − | = | + | = Administrator's Guide = |
| − | + | * [[FreeSide:1.7:Documentation:Administration|Administrator's Guide]] | |
| − | = | + | = Accounting Guide = |
| − | * | + | *[[Freeside:1.7:Documentation:Accounting|Accounting Guide]] |
| − | == | + | = Changelog = |
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| + | * [[Freeside:1.7:Changelog|1.7 Changelog]] | ||
| + | * [[Freeside:1.7.3:Changelog|1.7.3 Changelog]] | ||
| + | * [[Freeside:1.7.4:Changelog|1.7.4 Changelog]] | ||
| + | * [[Freeside:1.9:Changelog|1.9 Changelog]] | ||
{{ContextSensitiveHelp}} | {{ContextSensitiveHelp}} | ||
Revision as of 18:06, 10 September 2009
Contents
Support
Normal / non-emergency support
All support contracts
- Email support@sisd.com
Silver and above support contracts
- Phone and IM support available Mon-Fri:
- 9am - 8pm Eastern
- 6am - 5pm Pacific
- Phone +1 415 462 1624 ext 2
- IM
- AIM
- Yahoo
- MSN
Emergency support
- Call +1 415 462 1624 ext 5 and leave a message. Please make sure to include:
- Your name and direct contact phone number where you can be reached immediately to obtain any necessary information about the problem.
- Your company name (or if you are a subcontractor, the company name which has an active support contract with us).
- Detailed information about the problem and/or a ticket number with further information.
User's Guide
Administrator's Guide
Accounting Guide
Changelog
This page is part of the Freeside Context Sensitive Help. Please review the Editing Guidelines before making modifications to this page.
