Difference between revisions of "Hosted Services Platform"
From Freeside
(→Asterisk Integration) |
(→Asterisk Integration) |
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* Using [http://www.voicerd.com/ VoiceRD] | * Using [http://www.voicerd.com/ VoiceRD] | ||
** our contact: Ryan Trantvein rtrauntvein@novacoast.com | ** our contact: Ryan Trantvein rtrauntvein@novacoast.com | ||
| + | ** add'l (more knowledgable wrt voicerd internals, but less accessible) contact: Eron Howard ehoward@novacoast.com | ||
* Real-time CDR integration | * Real-time CDR integration | ||
** MySQL (InnoDB or MyISAM?) | ** MySQL (InnoDB or MyISAM?) | ||
| − | ** format | + | *** According to [[http://www.voicerd.org/index.php/Open_Source_Installation_Guide#Setting_up_the_mysql_for_CDR VoiceRD installation guide]], uses default MyISAM tables. |
| + | *** Note with VoiceRD that we want InnoDB for our install | ||
| + | ** format: standard asterisk CDRs (excellent!) | ||
* Integrate prepaid hook (Perl or XML-RPC) for "minutes left on prepaid card" | * Integrate prepaid hook (Perl or XML-RPC) for "minutes left on prepaid card" | ||
| − | ** | + | ** will need to be written on VoiceRD's side |
| + | ** we will provide XML-RPC & Perl API | ||
| + | ** Pravin will go over with VoiceRD exactly how the IVR "flow" should function | ||
* Provisioning/deprovisioning integration (ARA, LDAP, something else?) | * Provisioning/deprovisioning integration (ARA, LDAP, something else?) | ||
** modify LDAP database | ** modify LDAP database | ||
Revision as of 16:37, 5 November 2007
Contents
Phase one: hosted VoIP
Asterisk Integration
- Using VoiceRD
- our contact: Ryan Trantvein rtrauntvein@novacoast.com
- add'l (more knowledgable wrt voicerd internals, but less accessible) contact: Eron Howard ehoward@novacoast.com
- Real-time CDR integration
- MySQL (InnoDB or MyISAM?)
- According to [VoiceRD installation guide], uses default MyISAM tables.
- Note with VoiceRD that we want InnoDB for our install
- format: standard asterisk CDRs (excellent!)
- MySQL (InnoDB or MyISAM?)
- Integrate prepaid hook (Perl or XML-RPC) for "minutes left on prepaid card"
- will need to be written on VoiceRD's side
- we will provide XML-RPC & Perl API
- Pravin will go over with VoiceRD exactly how the IVR "flow" should function
- Provisioning/deprovisioning integration (ARA, LDAP, something else?)
- modify LDAP database
- LDAP info forthcoming
- Feature control integration
- Call forwarding w/ or w/o simul-ring
- Voicemail
- same as above, LDAP database, info forthcoming
End-customer frontend
Introduction
- Based on existing Freeside self-service, with a simplified, clean VoIP-only interface and expanded VoIP functionality.
- Probably PHP with XML-RPC access to Freeside functionality.
Features to add
(could use some expansion and categorization, certainly not yet complete):
- View recent calls and call history
- View minutes remaining
- Voicemail view/listen/delete/etc.
- Call forwarding (+simul-ring) configuration
- Order new lines and cancel existing ones.
- Edit 911 address associated with each line
Existing features to be used in new interface
- View past and currently open invoices
- Make payments, change payment information
- Order new packages and cancel existing ones
Reseller back-end
Introduction
- Based on existing Freeside backoffice interface configured to disable unnecessary features and present a simplified, clean VoIP-only interface and expanded VoIP functionality.
- Using existing Freeside backoffice Perl/HTML::Mason
Features to add
- Same VoIP feature controls as end-user interface.
- Add configuration options and ACLs to disable/hide unnecessary any features to simplify the interface.
- Agent-virtualize any remaining configuration or tables necessary for fully-virtualized VoIP (CDRs, others?)
